Refund policy
RETURN AND REFUND POLICY
Returns
We want you to be completely satisfied with your purchase from Faithful Gentleman. If you're not happy with your order, you may return eligible items within 30 days of delivery for a full refund.
Eligibility
To be eligible for a return, items must be:
- Unworn and unused
- In their original condition with all tags attached
- Returned within 30 days of delivery
Return Process
To initiate a return, please contact us at [your email address]. We'll provide you with return instructions and the address to send your item(s) back to.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or damaged. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Refunds
Once we receive and inspect your return, we'll process your refund to your original payment method within [5-10] business days. You'll receive an email confirmation when your refund has been processed.
Exchanges
We're happy to exchange items for a different size, style, or product. Please contact us to arrange an exchange. Exchange shipping policies follow the same guidelines as returns.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately. We'll provide a prepaid return label and send you a replacement or issue a full refund, including original shipping costs.
Questions
If you have any questions about our return policy, please contact us at 801-510-5775 or email me us at dalewxm@icloud.com